Why Choose Us?
Expert Counselling Service
We provide an expert counselling service for lenders of unsecured loans, by way of personal visits to customers who are in arrears with payments.
Often customers are intimidated by their own financial circumstances and feel unable to discuss problems with their creditors.
We visit, by appointment, the customer at their home or place of business, which not only provides a convenient environment for the customer, but also enables us to gain additional and verified information for reaching a satisfactory solution for both the customer and lender.
How This Can Help You
Our Field Agents interview the customer to help understand why they have defaulted on payments and how best to recover the outstanding debt.
We then provide recommendations to our Client on the most suitable option for payment and/or recovery of the outstanding debt – whether this is working out a repayment plan with the customer or recognising that legal action is likely to be the best course to recover the outstanding monies.
Provide comprehensive reports on the customers’ situation
Agents available nationwide to visit any address in the UK.
Reports specifically tailored to your requirements.
FIBA are delighted to work with nci Resources as a Professional Partner, where they are thorough in their approach, offer excellent customer service to our members and underpin a wide range of transactions across the sector. They are thoroughly deserving of the FIBA Professional Partner award and we look forward to continue working with them in the future.