Our number one priority at NCI is the satisfaction of our Clients. We aim to ensure we aid our Clients in the prevention of fraud through face to face identification, complete identity checks in a timely manner and offer further checks when necessary, such as follow up visits and drive by valuations.
In the age of digital platform loan applications, it is highly important to vet the potential applicants in a personal and thorough measure. Whilst also aiding in site visit checks to ensure the loan is being used in the way described and that the work on the property is due to be completed in the timeframe discussed with the lender.
Our priority to our Clients is often noted and our team receive recognition on a weekly basis. We love to recognise our team and their hard work, so please see some of the comments we have received recently thanks to our team’s dedication and friendly, yet professional manner.
“Amazing service, thank you for being so efficient. Had really good feedback from our customer regarding the field agent’s site visit.” – March 2019
“Thank you so much again to all the team great speedy work :)” – March 2019
“Thank you so much for the quick response and the report. We really appreciate you and your teams extra work too, as it happens you have done us a huge favour.” – February 2019
“Superb work by yourselves/local agents. You acted so quickly in securing our property & your report/liaison with all interested parties was top drawer. Please pass on my thanks to all involved.” – January 2019
“The field agent has just left our site – lovely gent and a credit to you.” – January 2019
“Absolutely amazing service, thank you for sending this back so quickly. Will be in touch shortly with another request.” – December 2018
“We also appreciate the continued support and excellent level of service that you and the team continue to provide to us. We look forward to building on this during 2019 and arranging a visit to come and see the team soon.” – December 2018
We will continue to support and provide our clients in the personal way that is known of NCI Resources Limited.